Support Services

The following community agencies and outreach centres are available for those who need support or would like to talk to someone anonymously about their situation.

 

Toronto Police
Emergency: Call 911 (voice or TTY)
Non-Emergency Tel: 416-808-2222
Website: www.torontopolice.on.ca

 

Toronto Emergency Medical Services (EMS)
Emergency: Call 911 (voice or TTY)
Non-Emergency Tel: 416-392-2000
Website: www.torontoems.ca/
Non-Emergency Email: [email protected]

 

Assaulted Women’s Helpline
Hours: Monday to Sunday, 24 hours
Tel: 416-863-0511 (TTY: 416-364-8762)
Website: www.awhl.org
E-mail: [email protected]

The Assaulted Women’s Helpline is available 24 hours a day, seven days a week. It’s a free and confidential service that offers telephone crisis counselling, information and emotional support, referrals to emergency shelters, legal information and services, and community services, as well as culturally appropriate resources for abused women. Support is provided in over 151 languages.

 

Victim Services Program of Toronto
Tel: 416-808-7066
Website: www.victimservicestoronto.com/
Email: inf[email protected]

The Victim Services Program of Toronto provides crisis intervention and a referral program, both on the scene and by telephone. After police officers screen and assess the case, community workers attend the scene, where appropriate. Crisis counselling, support, mediation, referrals to community agencies, interpretation and court support are also available.

 

Toronto Rape Crisis Centre: Multicultural Women Against Rape
Crisis Line Hours: Monday to Sunday, 24 hours
Tel: 416-597-8808 (TTY: 416-597-1214)
Website: www.trccmwar.ca/
Email: [email protected]

The Toronto Rape Crisis Centre provides crisis intervention and culturally sensitive counselling, support and referrals for survivors of rape / sexual assault / incest. Support for families and friends of survivors.

 

Family Service Toronto (FST):
David Kelley Lesbian and Gay Community Counselling Program
Service Access Unit Hours: 9:00 am to 6:00 pm (Monday to Thursday) and 9:00 am to 5:00 pm (Friday)
Address: 355 Church Street, Toronto, Ontario, M5B 1Z8
Tel: 416-595-9618
Website: www.familyservicetoronto.org/programs/dkslesgay.html

The David Kelley Lesbian and Gay Community Counselling Services at FST offers counselling and other supports to gay men, lesbians and other members of the queer community who are in abusive same-sex relationships.

 

Centre for Independent Living in Toronto (CILT)
Hours: Monday to Friday, 9:00 am to 5:00 pm
Tel: 416-599-2458 (TTY: 416-599-5077; Toll-free: 1-800-354-9950)
Website: www.cilt.ca
Email: [email protected]

CILT offers service and support to women with disabilities who are in abusive relationships.

 

Canadian Hearing Society Connect Counselling Services
Tel: 416-928-2512 (TTY: 416-928-2511)
Website: www.chs.ca/services/connect.html
Email: Visit Contact Us page

The Canadian Hearing Society Connect Counselling Services offers service and support to women in abusive relationships who are deaf or hard of hearing.

 

Distress Centres
Distress Centres of Toronto: 416-408-4357
Telecare Distress Centre of Etobicoke: 416-247-5426
Website: www.torontodistresscentre.com/

 

Information retrieved from Family Services Toronto: www.familyservicetoronto.org/programs/vaw/centres.html